How to Use Sitelink Extensions to Improve Google Ads

TL;DR: How to Use Sitelink Extensions to Improve Google Ads

  1. Sitelink extensions give your Google Ads more space and more ways for people to click, which usually increases click-through rate and improves lead quality.

  2. The best sitelinks are written to match search intent, not generic messaging or internal company pages.

  3. Using 6–8 strong sitelink extensions gives Google enough options to show the most relevant links for each search.

  4. Sitelinks work best when they support both conversion and branding by reinforcing trust before the click.

  5. If sitelinks aren’t improving performance, the problem is almost always the messaging or destination page, not the feature itself.

Most Google Ads don’t fail because of bad targeting or low budgets.
They fail because the ad gives the searcher only one option.

One headline.
One link.
One shot to get it right.

When we first started running Google Ads for HVAC and other home service businesses, we noticed something strange. Two campaigns. Same services. Same city. Same spend. The only real difference was this: one had sitelink extensions, the other didn’t.

The one with sitelinks won. Every time.

Click-through rates were higher. Cost per lead was lower. And the calls that came in were better. Not tire-kickers. Not price shoppers. Real customers who already trusted the business before anyone picked up the phone.

Here’s the part most advertisers miss. Sitelink extensions are not “extra links.” They are decision shortcuts. Each one answers a different question that your customer is already asking in their head. Can they fix this today? Are they trustworthy? Can I afford this? Do they work with people like me?

In this article, I’ll show you exactly how to use sitelink extensions to improve Google Ads performance. Real examples from home service campaigns, clear messaging frameworks, and the specific sitelinks we use to turn clicks into booked jobs.

If your ads are getting seen but not chosen, this is where you fix it.

How to Use Sitelink Extensions to Improve Google Ads - schulze creative

What Are Sitelink Extensions?

What Is a Sitelink Extension?

A sitelink extension is an extra link that shows up under your Google ad. Each link sends people to a different page on your website.

Instead of just one landing page, your ad can point to multiple places at once.

Google officially calls these sitelink assets, but most people still call them sitelink extensions.

According to Google Ads documentation, sitelinks help users get to the most relevant part of your site faster. You don’t pay extra to add them. You only pay when someone clicks.

What Are Sitelink Extensions in Google Ads Used For?

In real campaigns, sitelink extensions do three big things:

  1. Increase click-through rate (CTR)

  2. Help qualify the click

  3. Reinforce your brand and credibility

Sitelinks don’t just add space to your ad. They give users options, which makes your ad more useful.

How Sitelink Extensions Work

Where Sitelink Extensions Appear

Sitelink extensions usually appear under your main ad headline on Google search results. Depending on screen size and device, Google may show:

  • 2 sitelinks

  • 4 sitelinks

  • Or more in expanded formats

Desktop users often see more sitelinks than mobile users, but mobile sitelinks still work very well, especially for home service businesses.

How Many Sitelinks Can You Have?

This is a common question.

Technically, Google lets you add up to 20 sitelink extensions at the account, campaign, or ad group level.

In practice, we almost never use that many.

For home service businesses, we usually aim for 6 to 8 sitelinks. That gives Google enough options to rotate and choose from without overwhelming the ad.

Google decides which sitelinks to show based on relevance, performance, and search intent.

Why Sitelink Extensions Improve Google Ads Performance

They Increase Click-Through Rate

Every reputable source agrees on this.

Sitelink extensions increase CTR because:

  • Ads take up more space

  • Users have more choices

  • The ad feels more helpful

In our HVAC campaigns, it’s common to see CTR improve by 5-10% after adding well-written sitelinks.

Not because of tricks. Because the ad answers more questions upfront.

They Improve Lead Quality

This part doesn’t get talked about enough.

Sitelinks don’t just get more clicks. They help get better clicks.

For example:

  • Someone who clicks “Emergency AC Repair” is usually ready to book

  • Someone who clicks “Financing Options” is price-aware but serious

  • Someone who clicks “Why Homeowners Trust Us” is looking for reassurance

You learn a lot about intent just by seeing which sitelinks get clicked.

They Reinforce Your Brand

This is where most advertisers miss the point.

Sitelink extensions aren’t just navigation links. They’re brand statements.

When someone sees sitelinks like:

  • “Family-Owned & Operated”

  • “Upfront Pricing”

  • “Same-Day Service”

They start trusting you before they ever land on your site.

That branding effect is why we treat sitelinks as both a CTR booster and a branding tool.

Sitelink Extensions Examples That Actually Work

Service-Based Sitelink Examples

These work well for high-intent searches:

  • Emergency AC Repair

  • Furnace Installation

  • Same-Day HVAC Service

  • 24/7 Repair Services

These sitelink examples match searches where someone wants help now.

Lead Generation Sitelink Examples

These help convert hesitant buyers:

  • Free Estimate

  • Schedule Service

  • Request a Quote

  • Book Online

These are great for turning interest into action.

Trust and Branding Sitelink Examples

These are underrated but powerful:

  • Why Homeowners Trust Us

  • Financing Options

  • Reviews & Testimonials

  • Our Guarantee

We recommend mixing sitelinks like this to support different buyer stages.

Sitelink Extensions vs Other Ad Extensions

Sitelink Extensions vs Callout Extensions

This comes up a lot.

Sitelink extensions are clickable links that go to pages.
Callout extensions are short phrases that highlight benefits but don’t link anywhere.

The best-performing ads usually use both.

Think of it this way:

  • Callouts support the message

  • Sitelinks move the user

When to Use Each One

Use sitelinks when:

  • You want users to take specific actions

  • You have strong service or trust pages

Use callouts when:

  • You want to reinforce benefits

  • You need extra context without another click

Sitelink Extensions Best Practices

This is where performance is won or lost.

Write Clear, Specific Sitelink Text

Avoid vague sitelinks like:

  • Learn More

  • Click Here

Use specific language instead:

  • Emergency AC Repair

  • HVAC Financing Options

Clear beats clever every time.

Match Sitelinks to Search Intent

This is the biggest reason sitelinks fail.

If someone searches “AC repair near me” and your sitelinks are about company history, performance will suffer.

We choose sitelinks based on search intent, not what we want to promote.

Send Traffic to High-Value Pages

Every sitelink should go to a page that:

  • Loads fast

  • Matches the message

  • Has a clear next step

Sending sitelinks to weak pages is one of the most common mistakes.

Use Multiple Sitelinks, Not Just Two

Google recommends adding several sitelinks so the system can choose the best ones.

This matches our experience. Six to eight sitelinks gives Google room to optimize.

Common Sitelink Extension Mistakes to Avoid

Using the Wrong Messaging

This is the number one issue we see.

Sitelinks don’t work when the messaging:

  • Is generic

  • Doesn’t match the search

  • Doesn’t align with the brand

If the message is off, performance drops fast.

Sending Everyone to the Same Page

Each sitelink should go to a different destination.

We warn against repeating the same URL. It wastes the opportunity.

Ignoring Performance Data

Sitelinks should be reviewed and optimized just like ads.

If one sitelink consistently underperforms, replace it.

How to Add Sitelink Extensions in Google Ads

Step-by-Step Setup

  1. Go to your Google Ads account

  2. Click “Assets”

  3. Select “Sitelink”

  4. Add link text, description, and final URL

  5. Save and apply

Google’s official documentation walks through this exact process.

Account-Level vs Campaign-Level Sitelinks

  • Account-level sitelinks apply everywhere

  • Campaign-level sitelinks are more specific

We usually use campaign-level sitelinks for home services so messaging stays tight.

Scheduling and Editing Sitelinks

You can schedule sitelinks by:

  • Time of day

  • Day of week

  • Date range

This is useful for seasonal services or promotions.

Sitelink Extensions in Google Ads vs Microsoft Ads

Microsoft Ads also support sitelink extensions, and they work similarly.

The main difference is:

  • Lower volume on Microsoft

  • Often cheaper clicks

The strategy stays the same across both platforms.

Final Thoughts: Sitelink Extensions

Sitelink extensions are one of the simplest ways to make Google Ads work harder without spending more money. They give your ads more space, more clarity, and more chances to connect with the person searching.

When used correctly, they do three things at once. They boost click-through rates. They qualify the click before it ever hits your website. And they reinforce trust in your brand before a conversation even starts.

The key takeaway is this. Google Ads Extensions only work when the messaging is right. They need to match search intent, send people to pages that matter, and support the bigger story your ads and brand are telling together. When they’re treated as part of the strategy, not an afterthought, performance follows.

If your Google Ads feel stuck, start here. Audit your sitelinks. Rewrite them with intent in mind. Point them to stronger pages. Small changes at this level often create outsized results.

And when ads, sitelinks, landing pages, and branding all work together, Google Ads stops feeling unpredictable and starts feeling like a system you can actually control.

FAQ: Sitelink Extensions

What Are Sitelink Extensions?

Sitelink extensions are additional links that appear under your Google Ads, allowing users to visit specific pages on your website directly.

Do Sitelink Extensions Cost Extra?

No. You only pay when someone clicks on them, just like a normal ad click.

How Many Sitelink Extensions Should I Use?

We recommend 6 to 8 sitelinks for most home service campaigns.

Why Aren’t My Sitelink Extensions Showing?

Common reasons include:

  • Low ad rank

  • Poor relevance

  • Limited search volume

Google decides when to show them.

Does Schulze Creative Use Sitelink Extensions in Google Ads?

Yes. We use sitelink extensions in nearly every Google Ads campaign we manage for home service businesses.

How Does Schulze Creative Decide Which Sitelinks to Use?

We base sitelinks on:

  • Search intent

  • Service priorities

  • Branding and trust signals

Not guesses.

Can Schulze Creative Optimize Existing Sitelink Extensions?

Absolutely. We audit sitelinks just like ads and landing pages.

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